Shipping policy

All orders are processed within 7 to 10 business days in the U.S. and 1 to 3 weeks outside of the U.S. (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

The shipping time is an estimate and it may take longer than expected to receive your order due to a high volume of orders or postal service disruptions that are outside of our control.

Domestic Shipping
Gemini offers a flat rate for all orders in the U.S.

International Shipping
We offer international shipping to the following countries listed here: https://gemini.com/areas-of-availability.

Shipping charges for international orders is a flat rate of $25 for t-shirts and $35 for hats. Shipping costs will be calculated and displayed at checkout.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Gemini is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 3 weeks of receiving your shipping confirmation email, please contact us at gemini@canarymarketing.com with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges
We have a 30-day limited return policy.

Returns and exchanges are only available if you received damaged or defective goods, or if you received the wrong size. If you have an item that you'd like to return or exchange, send an email to gemini@canarymarketing.com with a picture of the item and the reason you'd like to return or exchange it, and the item you'd like to exchange for, if applicable.

If your item is broken, defective, or if the wrong item was sent, the shop will cover the cost of return postage. If you purchased the wrong size or item, you may exchange the item but you will be responsible for return postage.